While Hurricane Katrina crippled most industries in New Orleans during the first months after the storm, insurance claim adjusters thrived in the ravaged region. With nothing better to do with his life, young Turner Stull arrives in New Orleans ready to work for his Uncle Stully, a seasoned pro in the claims business. But the shy, reticent Turner is unprepared to deal with people who have lost everything and feels overwhelmed by the utter devastation and personal loss everywhere around him. In a moment of crisis, Turner agrees to help a boisterous, freespirited local man, Nixon, search for his lost dog. In exchange, Nixon lends his comedic charms and people skills to helping the bewildered young adjuster complete his insurance claims. Their informal partnership grows into an unlikely friendship as they navigate their way through the storm-damaged city on a journey that will change Turner's life.